Most drivers don't think about their suspension until something feels wrong. The car pulls to one side. The steering wheel vibrates at highway speed. The tires are wearing unevenly on the inside edge. The ride feels rougher than it used to.

A 2023 AAA study found that two-thirds of American drivers don't trust auto repair shops. That's not a fringe opinion — that's the majority of people who need their cars fixed walking into a shop already expecting to be taken advantage of.